Our mail solution had been neglected for some time. Our mailroom associates were reading every piece of mail that came through the door. Applying what they believed was the proper routing procedure based off a memo they had pinned up in their cubicle. The entire process of identification, triage and routing of the mail was all done by hand. We were lucky to complete a week’s worth of mail done in the same week.
The ACCIO team examined our process, interviewed our team, designed, and deployed a solution that shaved days off our process. The ACCIO solution is scalable that will allow our organization to grow without adding headcount all while improving our identification and routing accuracy. This system is always learning ways to improve the process. The team at ACCIO are extremely responsive and attentive to our needs. Often turning around improvement or suggestions within a matter of hours.
We are privileged to have ACCIO as a business partner.