RPA and Insurance form a unique combination which has the potential to both improve and scale the customer value. According to research, RPA can easily free up 20% – 30% of the capacity at an enterprise level, while minimizing operational risks.
As the author of the below blog articulates very nicely, automation shouldn’t be a tool to replace people. Instead, it’s a way to make good people great. With automation, your great people are more effective, more efficient, and can focus their time and energy on tasks that add the most value to the agency.